FAQs

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How does it all work?

We offer our services in three formats;
Full catering staff service: This is our most popular option where the entire function is managed for you. Staff will come into the venue with the foods of your menu choice, cook and present them. The waiters will then serve to your guests.
Delivered Hot: Our second most popular option sees us cook your entire menu for you at our commercial kitchen, and transport the foods to you hot and ready to serve! We have multiple site locations so we can cater for anywhere in Melbourne metropolitan area (ie: from Phillip Island to Geelong and beyond!) and have special technology inside our vans that allows us to keep your foods hot and crispy throughout transportation. Using GPS locations and advanced delivery scheduled information, your order will be priority delivered as the only order in that van for the delivery run, guaranteeing you an on-time delivery!
Delivered Cold: This is where we deliver the foods to you directly, on the day of the function, and you are free to cook the foods as you go, a great cost saver.

How many staff will I need?

This depends upon a few factors; amount of guests, style of menu, technicality of the function, and if you require bar service. Our trained function co-ordinators can recommend the appropriate amount of staff required. Our individual rates are as follows;
Supervisors – $192 ($48 per hour) These are the staff members in charge of the entire staff and function.
Waiter / Bar Staff – $180 ($45 per hour) These are the subsidiary staff that are under the supervisors and are serving to the guests.

what if i need to cancel my booking?

Unfortunately cancellation is sometimes required, be it for weather, poor attendance or other personal factors. Our cancellation policy is a full refund of your deposit if more than 7 days notice is given. If less than 7 days notice is given, your deposit is forfeited. We can however reschedule your function to another date, and your deposit will be put towards the new date.

When do i need to finalise numbers?

We require the final number of guests three working days before your function. You are also able to make any changes to timings and staff arrangements up until this time.

When do i need to pay?

A full tax invoice will be emailed to you, with a final balance after your function
Please note; full payment is due prior to the function – generally on the day that you finalize numbers ie: 3 days out from the function, or final balance as cash on the day

What payment methods do you accept?

  • Bank deposit (Westpac – BSB-033-337 Account–293233 ACC Name: Fabulous Catering Pty Ltd)
  • *Please be sure to leave your QXXXXX number as reference.
  • Credit Card: We accept Visa, MasterCard, Amex & Diners *Surcharge applies for balance remainder
  • Cheque: (send to: P.O. Box 21065, Little Lonsdale St, Melbourne, VIC 8011) * This needs to arrive to us prior to the function and be cleared
  • Cash on the day – * This just needs to be advised to the function co-ordinator and ready for the staff on arrival

Is a deposit required?

Yes, in order to secure a booking, we require a $100 deposit. You can complete this by the following methods; – See above for payment options. All orders require a deposit unless you have prior arrangements with us; ie: account or you are a Government Department.

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